Monday, October 24, 2016

Minimum Order Quantity (MOQ) – Why It’s Required by Chinese Suppliers

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The Minimum Order Quantity (MOQ) requirement specifies the lowest quantity of a certain product that a supplier is willing to sell. If the importer cannot reach the MOQ requirement, then the supplier is not willing to enter production.
Supplier in China, and other low cost manufacturing countries, tend to have fairly high quantity requirements. In this post I explain why so is the case and what you can do about it.

1. Low profit margins demands larger volumes

Most Chinese manufacturers tend to operate on razor thin profit margins. Often as low as 3 to 4%. Low profit margins require the supplier to produce a large quantity of products in order to break even.

2. Your suppliers MOQ requirement is a reflection of the MOQ set by their components and materials subcontractors

The manufacturer is not always to blame for high Minimum order quantity requirements. Chinese suppliers tend to keep a minimum stock of materials and components.
As such, they must buy materials and parts from subcontractors, on an order to order basis. This in turn requires that the factory can satisfy the MOQ of the subcontractor.
This also explains why different items, and different materials (or even colors of the same material) has different MOQs.
With some effort, it is possible to work out how the MOQ can be lowered, by identifying which materials and components the supplier keeps in stock, or can buy in lower minimum order volumes.
There are, however, certain limitations to this approach. For example, materials that are compliant with REACH, or other chemical regulations, must be procured in a larger volume.
As product compliance is not optional, going around the MOQ requirement using ‘standardized materials’ may not always work.

3. Chinese suppliers often don’t keep stock. They ‘make to order’.

It would be really easy for a factory to sell low volumes, if they only kept ready made units in stock. However, they rarely do. At least not when it comes to products that are ‘export ready’.
Indeed, you can go on Taobao.com and find tens of thousands of suppliers, all with ready made goods.
But, off shelf products in China are manufactured for the domestic market. That is a problem, as such products are, for obvious reasons, not manufactured in compliance with overseas (i.e., US or EU) product labeling requirements and safety standards.
For example, all products in the United States must carry a country of origin label (i.e., Made in China), in English. While some off shelf products may be compliant, you will need to look long and hard for them.
So, let’s get back to the question. Off shelf goods can be purchased in small volumes, the problem is just that you cannot buy such products – and as a result, you are back to “make to order” which means you must meet the suppliers MOQ.

4. Manufacturers often have more than just one MOQ requirement

Many factories present a single MOQ, for all products. However, that is rarely the case.
Let’s take the textiles industry for example. An Apparel manufacturers MOQ often looks like this:
  • Per unit: 1000 pcs
  • Per standard material: 500 pcs
  • Per custom material: 1000 pcs
  • Per standard color: 250 pcs
  • Per custom color (i.e., RAL or Pantone): 500 pcs
  • Per size: 250 pcs
As you can see above, standard materials and colors (i.e., those with higher turnover) are sold with a lower MOQ. The more you customize a product, the higher the Minimum order quantity requirement goes.
You can make this to work in your favour, if you can manage to get this information from your supplier.
In the example above, you must buy 1000 pcs. If you buy a T-shirt in a standard material, in a standard color – you can get 4 different products (SKUs).
On the other hand, a custom material, would only get you one SKU, as the MOQ requirement is the same as for the “per order” MOQ.
This explains why suppliers tend to have higher MOQ requirements for products, while prints and other modifications can be offered with lower MOQs. The same often goes for cutting and other procedures that can be managed by the supplier.

5. How you can lower the MOQ requirement

You can negotiate a lower Minimum order quantity requirement from your supplier. Yet, as mentioned in this article, the supplier often has very limited room for reducing the MOQ.
In fact, they may not be able to offer you a lower MOQ than they already do. At least not without taking a loss, or being forced to themselves take a bigger risk by buying more materials and components than are actually used for your order.
Some suppliers may consider offering buyers a lower MOQ, in return for a higher price. But, working out the suppliers quantity requirement structure is often far more efficient.
By doing so, you can design your product, and use materials and parts, that the supplier is able to procure in lower volumes.
You can also work with your supplier to find out how

6. Case Study: Bathroom Carpets

A few years ago, a client arrived in Shanghai to visit manufacturers of bathroom carpets. This client owned two stores in Europe. Big enough to match the suppliers Minimum order quantity, but not for more than one or two products.
That’s a problem, because stocking up 1000 pcs of blue rugs, and another 1000 pcs of the green ones, is not viable for a small business operating two shops.
Hence, the client’s objective was to find out how they could create additional SKUs (i.e., more colors and shapes), while satisfying the manufacturer’s Minimum order quantity.
As said, this can only be done if you find out the suppliers MOQ structure. Luckily, we did, and the result was as following:
  • Per Material: 1000 pcs
  • Per Color: 250 pcs
  • Per Size: 50 pcs
What we found here was that the MOQ was controlled by a subcontractor. The textiles manufacturer.
However, they had more flexibility when it came to the color. Hence, we solved one major issue.
But, an ever bigger deal was the discovery of the suppliers own MOQ per cutting, which was set at 50 pcs.
That makes a lot of sense, as the supplier can control the MOQ per size by itself. Cutting is a simple process, that doesn’t require a huge quantity, per variation.
Hence, the client was able to buy rugs in 4 different colors. Each in 5 different shapes. That’s up to 20 SKUs.

Monday, October 17, 2016

Product Branding – Why it Matters when Buying from China

Product Branding – Why it Matters when Buying from China

Dreaming about creating your own clothing line or launching a new brand of weight loss tea? The full potential of importing from China can only be achieved if it’s combined with a well laid out branding strategy. Branding a “Made in China” product is in general easy, and it barely makes a difference on the bottom line. In this article we explain how this can be done, and why neglecting this can cost you a fortune.

Why branding makes sense for importing businesses

Are you a small business owner? Forget about competing on price with multinationals like Wal Mart and Mediamarkt. Larger volumes equals lower prices, and you won’t get anywhere near those of the mentioned companies. Besides, Wal Mart can afford to make big mistakes. You can’t.
Yet, there are huge numbers of small businesses importing from China and still making good profits? As a matter of fact, quite a lot of products sold by large retailers are imported by small businesses. How come? The answer is branding. A printed logo or a custom designed product packaging communicates a message. It tells a story about a company or a product, which in turn adds value to the business.
But who cares about a brand nobody’s ever heard of? Well, it’s not really like that. After all, global brands like Coca Cola, Apple and BMW started from scratch too. A brand cannot be well known from day one. Thus, arguing that small and relatively unknown brands are useless makes no sense. Besides, consumers in the EU and US are moving away from big brands to a certain degree. Smaller brands are often considered more “authentic” (well, at least among those Berlin Hipsters) and sporting a big Ralph Lauren logo is considered rather tacky. The latter is still cool in China though.
Selling and owning a brand, rather than acting as an opportunistic trader, makes it possible for a small business to reach a decent profit margin. As a matter of fact, I think that pretty much all of our really successful clients focus on brand building.

How a product can be branded

I got great news for you. Branding “Made in China” products is actually quite easy and it barely makes a price difference in most cases. However, a product must be branded before it’s shipped from China. Therefore branding is part of the manufacturing process. Branding can also be done in a variety of ways. Below I explain how your China products can be branded:

Logo printing

This one is pretty straight forward. You got a product and you want your logo on it. Most suppliers, in industries as diverse as LED screens to Wristwatches, can offer a buyer logo print on the products. Besides, it’s quite cheap. While prices still vary depending on the logo size, colors and the product itself – the branding cost barely makes a difference on the bottom line. Most products can be branded with a printed logo for less than US$1 per unit.

Product Packaging

Western customers are spoiled. They (well, that’s us) require products to not only fulfill a need, but also to be pretty. The product packaging is usually the first thing a prospective buyer lays his or her eyes on, and we all know how important it is making a good first impression.
A product packaging can be branded in many different ways. The easiest, and usually the most cost efficient option, is to have a logo printed on a standard product packaging (i.e. non-custom design). Customized colors are usually available. It’s also possible to design product packaging on your own. Yet, it’s not as easy as it might sound. Customized product packaging may require tooling, such as costly injection molds. This is always the case when manufacturing custom designed plastic packaging.
Many small businesses import no name products from Chinese wholesalers. This is a scenario when branded product packing makes a lot of sense. It allows the importer to brand a product, without actually interfering with the manufacturing process. Besides, certain products look better without logos (i.e. neck ties).
However, a product packaging design must be compliant with relevant product labeling regulations. Product labeling is often part of product safety directives, such as CE in the European Union, and CPSIA in the United States. Importing products with improper labeling (thus non compliant with the applicable labeling regulations) may result in a forced recall. That’s a serious hit for most small businesses.
But there’s help to get. When you order a Starter Package, we confirm which labeling regulation applies to your product, and specify in details what you must know before designing a product packaging. Click here to read more.

Customized design (OEM)

Nothing makes a product stand out as much as unique design. However, developing a product from scratch takes time and requires a certain degree of product knowledge. Keep in mind that there’s no universal definition of “good quality”. Instead, the importer is required to provide the Chinese manufacturer with very clear product specifications. These include, but are not limited to: dimensions, colors, materials, components, product certification standards and other quality requirements.

How to get product branding right

Things do go wrong when importing from China. Excitement over a new arrival can quickly be replaced by a sense of desperation when you open a box of iPhone cases, and the logos are printed on the wrong position, in the wrong color and in Times New Roman – instead of Calibri. In order to avoid such nightmare scenarios (forget about returning anything to China) you need to provide your supplier with overly clear instructions and product specifications.
The problem is that there’s no template that works for all kinds of products and branding options.
However, the fundamentals for a logo print always include the following:
  • Dimensions
  • Color (Pantone or RAL code)
  • Position
  • Type of printing (i.e. engraving or screen print)
Tell your supplier to send at least one branded sample before you pay anything upfront. When the production starts, it cannot be reversed. Any misunderstanding between you and the supplier can easily ruin a whole batch of products.

Branding is more than a logo

While we’re not a branding agency, we’ve spent years participating in the product development process for small to medium sized business. I’d say that we have a few things to say about the topic. There are various ways to stand out on the market and get the consumer’s attention. In my opinion, a well designed logo is only the first step.
Kevin Ackermann, founder of BACA Jewellery Limited in London, provides a good example for others to follow. The jewellery market is incredibly competitive. Launching a jewelry brand certainly won’t make the headlines. Instead of doing what has been done a million times by others (or try to compete with Swarovski), Kevin managed to find a unique angle by combining a classic jewellery collection with a charity program. That is brand building.
Want some more inspiration? You’ll find plenty of interesting success stories at Alibaba’s YouTube Channel. You’ll quickly notice that none of these businesses are faceless wholesalers or opportunistic traders, but small businesses who’ve managed to build strong brands from scratch.



Customs Value 101: What Importers Must Know

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How much should you pay in Import duties and taxes? That depends on the Customs valuation. If incorrectly declared, you’ll pay too little – or too much – in Import duties, VAT or other taxes.
In this article, we explain what every Importer must know about Customs valuation when buying from Asia.
Keep reading, and get the answers to the following questions:
1. How do I calculate the Customs value in my country or market?
2. How can I be sure that the correct Customs value is declared?
3. Why do many suppliers deliberately reduce the Customs value?
4. What kind of risks do I face if the Customs value is too low?

What is the Customs Value?

The Customs Value is the number used by the Customs authorities to calculate Import duties, fees and other taxes.
Normally, the Customs Value is declared on the Bill of Lading.

How can I calculate the Customs Value?

That depends on the market. For example, the Customs value is based on the FOB (Free on Board) price in the United States. The FOB is basically the unit cost.
In the European Union, however, the Customs value is based on the CIF cost – which includes the freight cost and insurance (in addition to the unit price).
Hence, the shipper must declare the value based on the destination, which of course also requires the shipper to know (or, more accurately, be informed) of the correct Customs valuation method.


Are costs for molds, prototypes and services part of the Customs value?

Yes. What many Importers don’t know is that the declared value also includes costs for molds, samples and related services.
Hence, buyers cannot reduce the declared value by declaring part of the payment as a cost for design services. However, this only applies if you pay for design (or other) services abroad.
Services purchased locally are not part of the declared value.
However, there are some services, performed abroad, that are generally exempt from inclusion in the Customs value. Sourcing and Quality Assurance services, for example.
Molds and product samples are also part of the customs value. The Importer is often allowed to divide the cost of the tooling and samples over multiple shipments – or pay everything up front.

What can happen if the Customs Value is not properly declared?

Undervaluing the declared value amounts to tax fraud and is a criminal offense.
This is also a common practice, on everything from small parcels to containers. A practice that is estimated to cost the European Union as a whole, as much as€80 million in lost import duties.

How can the authorities check if the declared Customs Value is correct?

The Customs authorities have access to tools that can flag suspicious shipments. If the total declared value is deemed artificially low, the cargo is flagged and the Importer may be asked to provide additional evidence of the transaction value.
However, an artificially reduced Customs valuation may be discovered months, or even years, after entry.
The tax authorities may compare your records (i.e., compare the Commercial Invoice value to the actual transaction amount) during a company audit.
The Customs authorities can also access records, which ensures that importers cannot deliberately declare a large number of shipments below the customs threshold, in order to avoid paying import duties.
Surprisingly, we keep getting requests from Importers looking for guidance on how to game the system. We can assure you that there are no easy tricks that the authorities haven’t seen already.

How can I be sure that my supplier or freight forwarder declares the right Customs Value?

By not assuming that they will declare the correct value to begin with.
The formula for success is simple:
1. Calculate the Customs value according to the valuation method in your market
2. Inform your supplier and/or freight forwarder of the Customs value
3. Request the supplier and/or the freight forwarder to provide you with copies of the Bill of Lading and Commercial Invoice (to verify that the correct value is declared)

Case Study: United States (FOB)

  • Unit price: $12.5
  • Quantity: 2200 pcs
  • Tooling Cost: $500
  • Transportation costs to Port of Loading: $200
  • Transportation costs to Port of Destination: $1200 (Not included)
  • Calculation: $12.5 x 2200 pcs + $500 + $200 = $28,200

Case Study: European Union (CIF)

  • Unit price: $12.5
  • Quantity: 2200 pcs
  • Tooling Cost: $500
  • Transportation costs to Port of Loading: $200
  • Transportation costs to Port of Destination: $1200
  • Calculation: $12.5 x 2200 pcs + $500 + $200 + $1200 = $29,400

Why do some Asian suppliers understate the Customs Value?

There are two reasons.
First, some manufacturers think they are doing their buyers a favor.
Second, most suppliers don’t employ international taxation lawyers. They simply don’t know the Customs valuation laws of every country in the world – even major markets such as the US and EU.
It is your job to calculate the Customs value and inform your supplier accordingly.

Customs Value by Country or Market

COUNTRY / MARKETVALUATION METHODREAD MORE
United States
FOB
European Union
CIF
United Kingdom
CIF
AustraliaFOB
New Zealand
FOB
CanadaFOB
SingaporeCIF
MalaysiaCIF
CIF (Cost Freight Insurance) = Product Cost + Insurance + All Transportation costs to the Port of Destination
FOB (Free on Board) = Product Cost + Transportation costs / Export clearance costs in the supplier’s country

Bags and Luggage Manufacturers in China: A Complete Guide


Looking for bag and luggage factories in China? Look no further.
In this guide, we explain everything you need to know about finding the right manufacturer, ensuring product compliance, drafting product specification sheets and much more – when importing all sorts of bags.

How to select the right bags and luggage factory

Many established bag and luggage manufacturers are based in China’s southern Fujian province. However, there are far more important factors to consider, when selecting the right manufacturer.
This is a rather developed industry, with some manufacturers dating back to the late 1980s. But with so many factories, and trading companies, to choose from – you need to understand what really matters:

1. Product focus and price range

The bag and luggage industry is big, and manufacturers are always specialized in a certain category. Within different bag categories, you’ll find that the suppliers also specialize in different price ranges.
Some manufacture high end bags for luxury brands, while others are geared towards fast fashion brands such as Zara and H&M.
If you go even further down the ladder, there are manufacturers that specialize in promotional bags. ‘Giveaway quality’ might not be the right choice if you aim for something more high end.
Yet, a “Giveaway cosmetics bag” supplier might have big brand name buyers, like Nivea. They may also look really good on paper in all other aspects – but still not be the right for your business.
Thus, the most important thing to consider is the product focus and price range.
Let’s summarize it as follows:
Price ranges
  • High end
  • Medium / Fast fashion
  • Promotional / Giveaways
Categories (one or more combinations)
  • Leather bags and other leather goods
  • PU bags and other PU goods
  • Canvas bags
  • Fashion bags
  • Cosmetic bags
  • Laptop bags
  • Handbags
  • Travel bags
  • Luggage
  • Wallets

2. Company Data

Every company in China holds a business license. This document is maintained by all factories, but the data can also be obtained online (in Chinese only though).
When you source bag producers, this is what really matters:
a. Registered Capital: You cannot access reliable financial data from Chinese companies, but you can get a clue about their scale of operations, by looking at the amount of registered capital.
While this is not a very capital intensive industry, suppliers with RMB 1,000,000 or less, are less likely to be a manufacturer. The more, the better.
b. Business Scope: Look for words such as “bags” and “luggage” to determine if the supplier is truly focused on bag manufacturing.
In addition, “production” or “manufacturing” should be mentioned, as this indicates that the company is licensed as a manufacturer, and not a trader.

3. Documents

Finally, we look at the documentation.
a. Product Certificates
In the EU and US, chemical regulations apply to bags and luggage. For example, PU leather may not contain certain plasticizers, such as phthalates.
Many suppliers don’t have any control of such substances, meaning that they don’t know whether or not their materials are compliant.
Given that you are responsible to ensure compliance, it is critical that you select a bag supplier that can deliver on this. Ask for test reports of all kinds: REACH,California Proposition 65 and Heavy Metals Screenings.
b. Company Certificates
Another way to identify an organizer supplier is to look at their quality management certification, such as ISO 9001 – and their social compliance certification, which includes BSCI and Sedex.
Such suppliers tend to be geared towards developed markets.

Buyer References

The kind of customers that’s buying from the manufacturer can tell a lot about the supplier. However, big names don’t always mean the manufacturer is the right choice for your product.
Remember what I said about different quality segments?

Product Specifications

Regardless of whether you buy Private label products, or design your own bags, you need to define quality in terms of product specifications.
This is what a product specification for two types of bags might look like:
SPECIFICATIONSPU LEATHER BAGLAPTOP BAG
DesignOEM (Custom)ODM (Private Label)
MaterialPU Leather 420 gsmNylon, 210 gsm
Lining100% Polyester100% Polyester
Dimensions32 x 23 x 13 cm44 x 24 x 14 cm
Inner Compartments22
Front CompartmentsNone1
ZipperYKK, 12 cmYKK, 9 cm
Shoulder Strap
L: 800 mm
W: 8 mm
Material: PU Leather
L: 1500 mm
W: 35 mm
Material: Nylon
Net Weight620 grams590 grams
Max Weight7 kgs15 kgs
StandardsNoneREACH
In addition to the spec sheet, you must also provide the supplier with design drawings for the product unit, and the inner compartments.
If you buy an ODM product, however, you can base the design on product samples provided by the supplier.

Product regulations

There are generally no regulations that apply specifically to bags in general. That said, there are multiple substance regulations and labeling requirements that apply to the materials that bag is made of.

CPSIA

Applicable to all children’s products sold in the United States. Bags and luggage marketed as suitable for children 12 years or younger, must be CPSIA compliant.
For example, ensuring compliance involve the following steps:
  1. Identify applicable ASTM standards
  2. Create a Children’s Product Certificate (COC) and additional documentation (i.e., Bill of Material)
  3. Create a tracking label
  4. Submit batch samples for compliance testing and obtain test reports

CA Prop 65

Restricts more than 800 substances in consumer goods, and is mandatory if you intend to sell to buyers in California. Many companies outside of California still use this standard to cover many substances at once.

REACH

Restricts substances in all consumer goods sold in the European Union. For example, PU leather may not contain certain plasticizers and heavy metals.

Labeling Requirements

While there are no labeling requirements that apply specifically to bags, there are two categories of labeling requirements that are relevant:
  • Material labeling requirements
    Country of origin
First, country of origin (i.e., Made in China) labeling is mandatory in the United States, but not in the European Union.
Second, material labeling requirements depend on the main materials of the bag. If you buy canvas bags, you must ensure compliance with applicable textiles labeling requirements. This involves the fiber composition, care labeling and more.
However, if you import a bag made of leather, or even PU, a completely different set of labeling requirements applies.

Ensuring compliance when importing from China

As mentioned in this article, it is critical to work with suppliers that have experience with American and European product regulations.
However, even when you are sure of the supplier’s capability to manufacture compliant bags, you must communicate all your product compliance requirements in advance, and provide them with ready made labeling files.

Minimum Order Quantity (MOQ)

The MOQ for bags is normally set at around 500 to 1000 pcs per model. However, some manufacturers, which may not always be the smallest as many do assume, offer lower MOQs.
Sometimes, as low as 100 to 200 pieces per model. This does, however, come at a higher unit price.
When importing bags, there’s more than just one MOQ requirement to take into consideration. While the supplier sets an MOQ on a per model basis, there are also two separate MOQs on a per color and material basis.
These two MOQs are mostly reflections of the requirements set by the subcontractors, and can vary based on the material and the color. This is how the MOQ might be structured:
  • MOQ per design: 500 pcs
  • MOQ per material: 250 pcs
  • MOQ per color: 250 pcs
By researching the suppliers MOQ structure, you can create several different models, or at least variations of the same models, rather than buying that one blue bag in 500 pcs.
Compliance requirements also have an impact, as the MOQ for REACH and CA Prop 65 compliant materials tend to be higher.

Quality Inspection

What could possibly be worse than a laptop bag that can’t carry the weight of a laptop? Well, that actually happened.
The only way to ensure that your bag is made according to specification, is to hire a quality inspector to check up on the goods prior to shipment.
A quality inspection is never improvised, but follows a specific checklist. This is what a quality control checklist for laptop bags might look like:
  • Visual inspection: Dirt, damages, incorrect colors, other cosmetic defects
  • Dimensions
  • Maximum weight check
  • Water resistance check
However, this requires that you have communicated your specifications and quality requirements prior to production.